Fast Track Your Care - Self Referral Service Portal

New Patients

Get Help And Advice

Appointments

Prescriptions

Request A Sick Note

Patient Record

Patient Participation Group

 "To maintain and if able, improve the health and wellbeing of those Patients for whom we care"

Changes To Managing Specialists Referrals From 1/10/2025

Helping You Manage Your Specialist Referrals – What You Need to Know

From 1 October 2025, there will be a small change to how you manage your hospital or specialist referrals. You’ll now be supported directly through the NHS e-Referral Service (e-RS), which gives you more control and flexibility when booking your appointment.

What happens if I’m referred?

If your GP refers you to a specialist, you may be asked to book your own appointment using the NHS e-Referral system.

You’ll receive an email/ a letter within a few weeks explaining:

• What you’ve been referred for
• The hospital or clinic options available to you
• How to book your appointment

How to book or manage your referral

You can book or manage your appointment in a way that suits you:

• Online at www.nhs.uk/referrals
• By phone via the National Booking Service on 0345 608 8888 (Textphone: 0345 850 2250)
• Open Monday–Friday: 8am–8pm
• Weekends and bank holidays: 8am–4pm

If you have a question about your appointment or referral, please contact the hospital or service provider directly.

Additional support while you wait

We understand that waiting for specialist care can be difficult. There are local services that can help support your health and wellbeing during this time:

• Essex Wellbeing Service
  Offers practical, emotional, and health support.
  Call 0300 303 9988 or visit the Essex Wellbeing Service website
• My Planned Care
  Visit www.myplannedcare.nhs.uk for estimated hospital waiting times and local support options.
• Patients Know Best
  If you live in Mid and South Essex, you can access your hospital information (appointments, test results, letters) through the Patients Know Best portal. Find out more.
• NHS App
  Download the NHS App for quick and secure access to your referrals, prescriptions, and health advice from your phone or tablet.

Bereavement Help Point 

Information on drop in group sessions for anyone bereved organised by CIRCLE adult bereavement support can be found here

Changes to the medical examiner system and death certification process

From September 2024

A new medical examiner system is being rolled out in England and Wales over the next few months prior to it becoming a statutory requirement on 9 September 2024. Please see further information about the changes here. 

All GP practices in Mid and South Essex will be closed from 12.00pm on the dates below.  The closures are for staff training.  Mid and South Essex ICS will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary.