Important Practice Information

Appointments During the COVID Pandemic

To keep our patients and workforce safe, we will aim to manage your health needs without you having to attend the surgery in person. Most appointments will be telephone consultations; if the clinician feels it is necessary, you will be invited to attend Sidney House Surgery at Hatfield Peverel.

We are not be offering face-to-face appointments at The Laurels Surgery (Boreham). Some routine procedures may need to be postponed, or offered with an alternative provider, such as through the extended access service.

We understand that this is a difficult time for our patients, and that it can be frustrating to keep up with and adapt to the changes in the way health services are offered. We thank you for your understanding and patience as we strive to keep everyone safe.


Surgery Closed for Staff Training

All practices in Mid-Essex will be closed from 12.30pm on the dates below.  The closures are for staff training.  Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary. 

Wednesday 24th February  2021

Wednesday 31st March 2021


Prescriptions and Medication

Due to minimising patient contact at the surgery and also our local pharmacies, paper script requests will no longer be taken. We are asking patients to sign up for online services to request your repeat medication. GP's are working to ensure that repeat medications are up dated without any non-essential delay. To ensure that we provide a safe and accessible service we are asking all patients to nominate a pharmacy. You can do this through your usual pharmacy.   

We encourage all patients to order their own medicines. Ordering online is the easiest and safest way by the following methods:

  •  Via your SystmOne Online account (if you don't have an account please phone reception to set it up)
  • ​ Download and use the NHS app. https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
  • ​ Via email to hatfielddispensary@nhs.net​​​​
  • ​NHS Electronic Repeat Dispensing (eRD) service – patient with stable, regular repeat medicines can receive batches of medication that can be dispensed once a month. Please speak to a member of the dispensary team or to your usual pharmacy to see if you are eligible for this.  

                                           If the above are not an option for your please speak to the dispensary or reception for further advice.



Dispensary Update

The Dispensary is OPEN and medication can be collected. Please knock on the window at the far right of the front of the building.



Mission Statement

 "To maintain and if able, improve the health and wellbeing of those Patients for whom we care"

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