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17/06/2021 UPDATE REGARDING Telephone Lines

 

We sincerely apologise if you are experiencing difficulties in reaching the surgery. There appears to be a National outage and our telephone providers are investigating this issue. 

Thank you for your patience. 

 

 

COVID-19 VACCINATIONS (updated 14.06.21)

 

Our Practice is not a designated COVID Vaccination Centre and therefore we cannot offer the vaccine ourselves.

We are working with Danbury Medical Centre who will be providing vaccinations to our registered patients. We strongly encourage our patients to accept appointments offered by them.

 

Danbury Medical Centre are contacting our eligible patients in order of priority. Please do not telephone them directly. 

They are accepting email enquiries which can be sent to reception.f81100@nhs.net

 Alternatively:

Patients will be able to book appointments for COVID vaccination through the national booking service

Link to the national booking system:

Book a coronavirus vaccination - NHS (www.nhs.uk) 

Link to book COVID19 vaccine:

Do you know your NHS number? - Book a coronavirus vaccination - NHS (www.nhs.uk)

 

Anyone unable to book online can call 119 free of charge, anytime between 7am and 11pm seven days a week.

If any patients are struggling to book their appointment, please contact the CCG Central Referral Team (CRS - open Mon – Fri, 8am – 6pm) who will be able to help, and not the GP practice.

Email: central.referral@nhs.net Contact number: 0300 123 0771 

  

Important Practice Information

Appointments During the COVID Pandemic

To keep our patients and workforce safe, we will aim to manage your health needs without you having to attend the surgery in person. Most appointments will be telephone consultations; if the clinician feels it is necessary, you will be invited to attend Sidney House Surgery at Hatfield Peverel.

We are not be offering face-to-face appointments at The Laurels Surgery (Boreham). Some routine procedures may need to be postponed, or offered with an alternative provider, such as through the extended access service.

We understand that this is a difficult time for our patients, and that it can be frustrating to keep up with and adapt to the changes in the way health services are offered. We thank you for your understanding and patience as we strive to keep everyone safe.

 

Surgery Closed for Staff Training 2021 - 2022

All GP practices in Mid-Essex will be closed from 12.30pm on the dates below.  The closures are for staff training.  Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary. 

Wednesday 30th June 

Thursday 29th July

Thursday 30th September

Thursday 28th October

Wednesday 24th November

Thursday 16th December

Thursday 24th February

Wednesday 30th March

 

Prescriptions and Medication

Due to minimising patient contact at the surgery and also our local pharmacies, paper script requests will no longer be taken. We are asking patients to sign up for online services to request your repeat medication. GP's are working to ensure that repeat medications are up dated without any non-essential delay. To ensure that we provide a safe and accessible service we are asking all patients to nominate a pharmacy. You can do this through your usual pharmacy.   

We encourage all patients to order their own medicines. Ordering online is the easiest and safest way by the following methods:

  •  Via your SystmOne Online account (if you don't have an account please phone reception to set it up)
  • ​ Download and use the NHS app. https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
  • ​ Via email to hatfielddispensary@nhs.net​​​​
  • ​NHS Electronic Repeat Dispensing (eRD) service – patient with stable, regular repeat medicines can receive batches of medication that can be dispensed once a month. Please speak to a member of the dispensary team or to your usual pharmacy to see if you are eligible for this.  

                                           If the above are not an option for your please speak to the dispensary or reception for further advice.

 

 

Dispensary Update

The Dispensary is OPEN and medication can be collected. Please knock on the window at the far right of the front of the building.

 

 

Mission Statement

 "To maintain and if able, improve the health and wellbeing of those Patients for whom we care"

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