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Important Practice Information

We have experienced a higher than usual call volume this week following the announcements of the flu clinics.  Our phone lines have been extremely busy and the switchboard jammed.  We apologise if you have had any problems getting through to us.

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We will be holding our Flu Clinics in October and all eligible patients are encouraged to book an appointment, or just turn up on our walk-in dates:

 Saturday 12th October – walk in at The Laurels

Monday 14th October – walk in at The Laurels

Tuesday 15th October – pre-booked appointments only at Sidney House

Wednesday 16th October – pre-booked appointments only at The Laurels

Thursday 17th October – walk in and pre-booked appointments at Sidney House

Friday 18th October – pre-booked appointments only at Sidney House

 

Who is eligible to have the flu vaccine?  

Over 65’s

Pregnant women

Carers

Patients with Asthma, COPD, Heart failure, Diabetes, weakened immune systems, Chronic Kidney Disease and certain neurological conditions

 

Why have your vaccination at YOUR GP Surgery?

  • We offer a setting where we can check your medical records and make sure you get the most suitable vaccine.
  • We can offer protection for those who may be forgetful by reducing the risk of duplication in vaccines being administered.
  • We offer a fast, efficient and friendly flu clinic service with your local surgery team (and we really enjoy our drop in flu clinic sessions, it gives us a nice break from our ‘normal’ work).
  • We can ensure continuity of care for our patients and carers (we know you already).

Please support YOUR surgery by having your flu immunisation with us.

  

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 The surgery is now offering patients to book appointments online with other clincal staff.   This is currently a trial with only limited appointments available.   Click this link for further detailed information.

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 All practices in Mid-Essex will be closed from 12 noon on the dates below.  The closures are for staff training.  Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary. 

The surgery will be closed for CCG staff training on  

Thursday 10 October 2019  

Tuesday 12 November 2019 

Wednesday 11 December 2019

 

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Prescription Fees - From the 1st of April 2019 the prescription fee will increase to £9.00  per Item.  For further information see the Prescription link at the top of this page.

               

 

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 Important Announcement - March 2018

 Sidney House & The Laurels surgeries are now closed to new registrations and temporary residents with the exception of new babies and immediate family (subject to proof of residence) residing with Patients already registered at the Practice. 

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MISSION STATEMENT

 "To maintain and if able, improve the health and wellbeing of those Patients for whom we care"

Opening Times

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Patient DNA statistics

In January 2019, 131 appointments were booked and then not attended, totalling almost 30 hours of wasted clinical time.

In February, 80 appointments totalling almost 20 hours were not attended.

In March, 89 appointments totalling almost 22 hours were not attended.

From January 2019 we will be writing to patients each time they fail to attend an appointment and add them to our ‘Did Not Attend Register’.  Should these patients then not attend a second appointment in the next six month period, we may remove them from our patient list.

 Please do not waste our valuable appointments! You can cancel by:

  • Calling: 01245 380324
  • Texting name, date of birth, date and time of the appt to: 07594715982
  • Using your online access (if registered)

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