Important Practice Information
Staff Training Notice
All practices in Mid-Essex will be closed from 12 noon on the dates below. The closures are for staff training. Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30. If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary.
The surgery will be closed for CCG staff training on
Tuesday 12 November 2019
Wednesday 11 December 2019
Flu Scam Warning:
The scam involves the criminal telephoning an elderly patient to claim their practice cannot administer their flu jab. The patient is told they will have to attend a different venue that uses ‘a different type of needle’ for which there is a small charge. The criminal then asks for bank details to take this charge – and removes a large sum from the patient’s account. Please make elderly relatives and friends aware. If you have been affected by this please report to the police. Sidney House & The Laurels DO NOT charge for flu vaccinations or needles.
We will be holding our Flu Clinics in October and all eligible patients are encouraged to book an appointment, or just turn up on our walk-in dates. Please Click here for more Information.
The surgery is now offering patients to book appointments online with other clincal staff. This is currently a trial with only limited appointments available. Click this link for further detailed information.
"To maintain and if able, improve the health and wellbeing of those Patients for whom we care"
Patient DNA statistics
In January 2019, 131 appointments were booked and then not attended, totalling almost 30 hours of wasted clinical time.
In February, 80 appointments totalling almost 20 hours were not attended.
In March, 89 appointments totalling almost 22 hours were not attended.
From January 2019 we will be writing to patients each time they fail to attend an appointment and add them to our ‘Did Not Attend Register’. Should these patients then not attend a second appointment in the next six month period, we may remove them from our patient list.
Please do not waste our valuable appointments! You can cancel by:
- Calling: 01245 380324
- Texting name, date of birth, date and time of the appt to: 07594715982
- Using your online access (if registered)