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Important Practice Information

JANUARY 2019

Happy New Year and welcome to our new website. 

We unfortunately experienced some "downtime" during the change over and we apologise for any inconvenience this may have caused.  Our new website has a new look, but you are able to book appointments and request medication as before.  If you experience any problems or find any issues with the website, please do not hesitate to contact us on this email address: sidney.laurels@nhs.net and type in the subject Website and we will look into this.

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Important Announcement - March 2018

 Sidney House & The Laurels surgeries are now closed to new registrations and temporary residents with the exception of new babies and immediate family (subject to proof of residence) residing with Patients already registered at the Practice.  This action has been taken due to reduced funding, our current list size and capacity. 

The Practice are working with NHS England and the CCG and will announce if and when we are able to accept new registrations in the near future.  

Opening Times

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Patient DNA statistics

An average of 28 appointments a week were booked and then not attended in 2018.

 

The week commencing 24.09.18 saw a high of 52 non-attendances which totalled over 8 hours of wasted appointments.

 In 2019 we will be writing to patients each time they fail to attend an appointment and add them to our ‘Did Not Attend Register’.  Should these patients then not attend a second appointment in the next six month period, we may remove them from our patient list.

 Please do not waste our valuable appointments! You can cancel by:

  • Calling: 01245 380324
  • Texting name, date of birth, date and time of the appt to: 07594715982
  • Using your online access

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