AccuRx Trouble shooting

Our Clinicans have access to a new communication tool called AccuRx.  This means they can send you text messages and links and documents to our phone or even have a video consultation if needed.  Please see the following trouble shooting links


How to respond to a text message

How to view a document sent to me

How to do a Video Link

Saturday Appointments

The Surgery is now offering Saturday Clinics 9am to 12 noon.   (Pre-booked Appointments Only)  Please mention to reception or the clinician if you struggle with appointments during usual opening hours. 

 Doors to reception will be locked and access to the Laurels on Saturdays is strictly by appointment only.                (Please knock if you have an appointment)


 Should you need access to a GP or Nurse when the Surgery is closed, please dial 111 and you will be directed to the most appropriate service. 

 For all medical emergencies please call 999.

Online Appointments

We are currently looking at extending our appointments to incorporate online booking for Health Care Assistants, Nurses, Pharmacist medication reviews and Physiotherapist telephone assessments.  These appointments are specific and we have named them accordingly, hoping that patients will take care to book into the appropriate slots only.  If, however, patients book into a specific slot for anything other than what the slot is intended for, this may result in the clinician being unable to offer treatment.   Slots with "Telephone" in the wording are a telephone call from the clinician; the others are face to face appointments at one of the surgeries.  When you book online, the reminder SMS will tell you which surgery the appointment is at.    These new online appointments are available to book for up to 4 weeks in advance  (The booking of GPs telephone appointments will remain the same – with appointments being available for booking from 6pm the day before)   In these early stages we have only released a few appointments, but will increase the availability slowly as we go along.  We are hoping this will prove to be successful and will help patients who struggle to call us during normal hours.    

Clinician:                                   Appointment type:

Health Care Assistants :          * Blood Pressure Check Only (in surgery) (pre-bookable)     *B12 Injections Only (in surgery) (pre-bookable)

Nurse:                                     * Contraceptive Pill Review Only (in surgery) (pre-bookable)     *Cervical Smear Only (in surgery) (pre-bookable)

Physiotherapist:                      * Telephone Call with Physiotherapist   (pre-bookable)

GPs:                                        * Telephone call with GP   (GP telephone appointments will be released from 6PM the day before)

NHS Blood and Organ Donor Registers

Changes to the Blood and Organ donation.  Please click link below. 

NHS Blood and Organ Donor Registers

Organ Donation Factsheet

Presciption Charge Increase

  • Prescription charges are due to increase with effect from April 2020. 

  • 1 ITEM                                                                     £9.15

    2ITEMS                                                                    £18.30

    3 ITEMS                                                                   £27.45

    4 ITEMS                                                                    £36.60


    3 MONTHS                                                               £29.65

    12 MONTHS                                                             £105.90

Help your NHS cut down on unused medicine waste.

Every year almost £2m worth of medicines go unused across mid Essex – help your NHS cut down on this waste.  Click below for further information!

Your Medicines Your NHS media release.pdf

CCG Training Dates

All practices in Mid-Essex will be closed from 12 noon on the dates below.  The closures are for staff training.  Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary

Wednesday 30th September 2020


Thursday 29th October 2020

Tuesday 24th November 2020

Wednesday 16th  December 2020

Wednesday 24th February  2021

Wednesday 31st March 2021

New Patients

We are now open for New Patient registrations, for patients that live within the Sidney  House and The Laurels published registration boundary.   Please note that we no longer accept any NEW patients from the Chelmer Village and Beaulieu Park area.  Please speak to reception to make sure you are within the boundary.  Proof of address and photo ID is required.

Keep Antibiotics Working