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Important Practice Information

 

Patient Participation Group (PPG) Meeting. 

Do you have any questions about the surgery?   or do you have helpful ideas to share?   

Please come along to the 20 minute public meeting of the PPG at:  

The Laurels Surgery 16th of July 2019 at 1.30PM

 

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All practices in Mid-Essex will be closed from 12 noon on the date below.  The closures are for staff training.  Mid-Essex CCG will be providing out-of-hours care for our patients from 12:00 until 18:30.  If you require medical care during the hours that we are closed please call NHS 111 who will make an appointment with the out-of hours provider where necessary. 

The surgery will be closed for CCG staff training on  Wednesday 11 September 2019 

 

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The surgery is now offering patients to book appointments online with other clincal staff.   This is currently a trial with only limited appointments available.   Click this link for further detailed information.

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Prescription Fees - From the 1st of April 2019 the prescription fee will increase to £9.00  per Item.  For further information see the Prescription link at the top of this page.

               

 

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 Important Announcement - March 2018

 Sidney House & The Laurels surgeries are now closed to new registrations and temporary residents with the exception of new babies and immediate family (subject to proof of residence) residing with Patients already registered at the Practice. 

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MISSION STATEMENT

 "To maintain and if able, improve the health and wellbeing of those Patients for whom we care"

Opening Times

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Patient DNA statistics

In January 2019, 131 appointments were booked and then not attended, totalling almost 30 hours of wasted clinical time.

In February, 80 appointments totalling almost 20 hours were not attended.

In March, 89 appointments totalling almost 22 hours were not attended.

From January 2019 we will be writing to patients each time they fail to attend an appointment and add them to our ‘Did Not Attend Register’.  Should these patients then not attend a second appointment in the next six month period, we may remove them from our patient list.

 Please do not waste our valuable appointments! You can cancel by:

  • Calling: 01245 380324
  • Texting name, date of birth, date and time of the appt to: 07594715982
  • Using your online access (if registered)

Newsletter

Download the latest newsletter PPG Newsletter Spring 2019 Issue 1

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