If you have access to the internet and are comfortable using it then the easiest and safest way for you to order your repeat medication is via the link below, or your NHS account.

You can access this on a PC or via the NHS app on a tablet or mobile device.

Your usual medications are listed and you simply have to click the ones you need to order.

It also helps keep the amount of time it takes to rekey information into the system when we receive your request.

If you prefer to order using a paper form you can bring either of the following to the surgery. 

• The prescription slip from your last medication order. This will have been given to you by the pharmacy and will have your medications and dosages on it
• If you don't have the prescription slip you write your request on the prescription request form available from reception

Completed requests should be posted in the designated prescription request box (during working hours). If the surgery is closed you can drop your request through the surgery letter box. 

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Ask your pharmacy if they operate an SMS notification system to let you know when your medicines are ready to collect.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• On the app or website where you order repeat prescriptions
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

The dispensary at Hatfield Peverel is open Monday to Friday from 8.30am - 6.30pm

We are only allowed to dispense medicine to those patients who live more than one mile from a chemist.

Repeat prescriptions will be issued for patients on long-term treatment and regular medicine reviews are undertaken.

GP's are working to ensure that repeat medications are up dated without any non-essential delay. To ensure that we provide a safe and accessible service we are asking all patients to nominate a pharmacy. You can do this through your usual pharmacy, on NHS App or Online services.   

We encourage all patients to order their own medicines. Ordering online is the easiest and safest way by the following methods:

•  Via your SystmOne Online account (if you don't have an account please phone reception to set it up)
• ​ Download and use the NHS app. https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/
• ​NHS Electronic Repeat Dispensing (eRD) service – patient with stable, regular repeat medicines can receive batches of medication that can be dispensed once a month. Please speak to a member of the dispensary team or to your usual pharmacy to see if you are eligible for this.

Please allow three complete working days before collection. It is the patients/carers responsibility to make sure the medication is requested before current medication is due to run out to ensure there is enough medication to cover this period. 

A dispenser at Hatfield Peverel will answer telephone queries daily between 09.00am and 10.00am and from 3pm and 4pm

It is our policy and that of the Government to issue one months supply of drugs at a time.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

PRESCRIPTION CHARGES AS AT 1^ST May 2024

• 1 ITEM                                     £9.90

• 2ITEMS                                    £19.80

• 3 ITEMS                                   £29.70

• 4 ITEMS                                   £39.60

• 3-month PPC:                                        £32.05
• 12-month prepayment certificate (PPC):    £114.50

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a Prepayment prescription certificate.

To apply for prepayment prescription certificates you can either visit a local chemist and they will give you a form to fill out or you can apply for them direct by clicking here.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website. 

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.