Home Visits

Dear Patients/Carers

We are receiving increasing amount of requests for “urgent or emergency visits” during Surgery hours.  

Whilst every effort is made to accommodate requests for visits, it is our duty and responsibility to provide the most appropriate care for you in the most timely manner, from the information which you provide to us. Any request for a home visit must be received before 11am Monday to Friday, and is for Housebound patients only. On occasion therefore, where we are unable to provide a suitable response to your request you may be advised to call 999 to seek emergency medical assistance, or be directed to a more appropriate resource. The decision to visit lies with the Doctor after evaluating the problem.  Often a telephone call is made to the person requesting the visit either by a Doctor or a Nurse in order to gather further information.

Visit requests received in the morning are prioritised and undertaken between the hours of 1.00pm and 4.00pm. 

nurse holding a baby


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