email sidney.laurels@nhs.net
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Friends and Family test

Have your say to improve your care

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact with the practice.

It doesn’t take long.

Put us to the test and tell us what is working or what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.

Please download and complete the online form and return it to us or complete one at the surgery the next time you are visiting us.

Click on the link below to watch a short video about the Friends and Family test (opens a Youtube video)

https://www.youtube.com/watch?v=sWEKinEeyLs&list=PL6IQwMACXkj1NEbF89RTD6oF9nUDyZKwJ&feature=player_detailpage

or this link below if you require sign language

https://www.youtube.com/watch?feature=player_detailpage&v=gUhTLwTnigE&list=PL6IQwMACXkj2AWSnL4-dGtLOhMrRvC7Wv

For more information visit the NHS Choices information site on "The NHS Friends and Family Test" at www.nhs.uk/friendsandfamily

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