• Increase in Verbal Abuse and Violent Behaviour - Thursday, March 01, 2018
    Dear Patients The Practice continue to experience an increase in verbal abuse and violent behaviour toward Reception staff working at the Practice.  The front-line staff do a very difficult job and work very very hard to provide services for all those registered with us.   Thankfully ... more
  • Telephone Access Issues - Thursday, March 01, 2018
    Dear Patient Some patients have made us aware of difficulty in getting through on the telephone at peak times.  Despite increasing both incoming and outgoing lines we experience heavy demand on the service at peak times.    We appreciate that some Patients may be frustrated by th... more
  • Practice Information Booklet - Thursday, March 01, 2018
    The Practice information booklet is currently being updated and copies will be available soon.... more
  • Debit and Credit card payments - Thursday, March 01, 2018
    Since 31st March 2017 we are no longer able to accept credit or debit card payments at The Practice. We are only able to accept cash or cheque. We sincerely apologise for any inconvenience this may cause. ... more
  • EXTENDED ACCESS TO GP SERVICES - Thursday, March 01, 2018


    Frequently Asked Questions for patients

     1. What is Extended Access?                       &nbs... more
  • Quality Improvements - Thursday, March 01, 2018
    If you wish the Practice to consider any constructive suggestions for quality improvements, please forward your ideas to our generic email address marking the subject as 'Quality Improvements' to:  sidney.laurels@nhs.netPlease note: the generic email address is NOT to be used for medicatio... more

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